I.T. SUPPORT SERVICES

At RCS Technologies Ltd, we recognize that downtime can be costly, and reliable IT support is essential for your business's seamless operation. By partnering with RCS for your IT support, a dedicated engineer will become a key member of your team, providing regular on-site assistance and conducting routine maintenance on PCs, Macs, servers, and various other hardware.

We take pride in delivering prompt, friendly, and easy-to-understand support both over the phone and in person. Our remote support allows our skilled help desk to assist users with technical challenges via phone or email, regularly update software, manage your office network, and leverage a wider range of expertise to resolve issues quickly, ensuring your business is back up and running in no time.

PRO-ACTIVE I.T. SUPPORT FOR BUSINESSES OF ALL SIZES

Managed IT Services

Working side-by-side with your staff, our experts fill the gaps in your frontline and take the stress out of day-to-day IT operations by providing unlimited IT support

Integration

To provide seamless interaction between your hardware, software, and cloud applications

Protection

Providing proactive security measure which includes regular monitoring to keep your data safe from cybercriminals

Data Backup & Disaster Recovery

Secure backup solutions and business continuity planning

Cloud Computing

Microsoft 365 is the heart of collaboration tools for customers and the lifeblood of RCS Techs project work.

Assessment

To source vulnerabilities and areas for improvement

I.T. support from RCS includes:

Rapid phone & email help-desk
Unlimited remote access on-screen support for your PC or Mac
Pro-active monitoring of servers, networks and critical I.T. infrastructure
Free Pro-active maintenance site visits
Backup and recovery solutions

Office 365 administration and changes
SharePoint setup and deployment
1hr SLA business Critical
Vendor Management (Liaising with 3rd parties like Sage etc)
Printer support

All this for just £10 per month per PC/Mac

Simplify Your Technology Choices with RCS

When it comes to the technology you need to run your business, making sense of all the options can be overwhelming. The array of hardware and software vendors, brands, and applications can seem endless. At RCS, we do more than just sell technology—we develop tailored solutions to meet your business challenges.

Our services include:

System-wide Software Installation: We handle the installation of software across your entire system, ensuring all necessary security patches and upgrades are applied.
Data Backup: We ensure your data is securely backed up, protecting your business from data loss.
Design, Implementation, and Troubleshooting: Our team manages the day-to-day design, implementation, and troubleshooting of your systems and endpoints.
New Staff Setup: When you bring new staff members on board, we set up their workstations and network accounts, ensuring they are ready to start working efficiently from day one.

Let RCS simplify your technology choices and provide the support your business needs to thrive.

Contact US

Supporting a wide range of businesses across Leicester, our engineers hold an exceptionally broad base of experience and expertise solving I.T. hardware, software, security and communications queries.

We offer organisations of all sizes consistently dependable and cost-effective I.T. support – please contact us to learn more about personalised I.T. support solutions for your business